Patient Code of Conduct Aimed at Protecting Staff

Mark R. Ustin and Stacey L. Goldstein were quoted in a recent Healthcare Risk Management article “Patient Code of Conduct Aimed at Protecting Staff.”

Here’s an excerpt from the article:

“Such policies are increasingly common among hospitals, says Mark R. Ustin, JD, partner with Farrell Fritz in Albany, NY. Growing concern about verbal abuse and violence in healthcare settings is prompting hospital leaders to tell patients they must act responsibly if they are to receive non-emergent care.”

Read more about Mark and Stacey’s insights on the topic here: Patient Code of Conduct Aimed at Protecting Staff